Storytailor FAQ
JQ Sirls - Founder
Watch "Provoke the Child Within" film
Account & Registration
How do I get started with an account?
It's a breeze! click here, fill out your details, and check your email for instructions to get started.
Oops, I've forgotten my password. What do I do?
We've got you covered! Just click 'Forgot password' on the login page and follow the easy instructions we'll send your way.
How do I say goodbye and delete my account?
You can delete your account from your account settings modal. To do this, click on your icon/profile image located in the header dropdown menu. From there, select "Account settings", and then navigate to the "Danger Zone" section. Please note that deleting your account will permanently erase all of your data and cannot be undone.
Is my personal stuff safe with you?
Absolutely! Your privacy is paramount to us. We never share or sell your personal info. For more nitty-gritty, check out our Privacy Policy.
Can I use Storytailor on more than one device?
Storytailor caters to diverse learning styles. To further tailor your experience, explore our plan which offers enhanced customization to craft stories that align perfectly with your preferences.
Usage & Features
How does Storytailor do its magic?
We've combined artificial intelligence with a sprinkle of creativity to craft personalized stories. You get to choose the characters, settings and more, then our AI takes over to weave a unique tale.
What cool features does Storytailor have?
We offer AI-generated personalized stories, quick synopsis previews, activity suggestions for story illustrations, voice-over, AI-generated art pieces, stories in multiple languages, and a personal library for your story collection.
Can I create stories in other languages?
Is there a limit to how many stories I can create?
Please view our pricing page for updates on limits.
I'm worried about screen-time. Do you have ways help children spend less time on screen?
Yes! Each story comes with 10 off-screen activities designed to get kiddos to visualize and express their take on the story away from the screen.
How do I share the stories I've created with others?
Once you save your newly created story, a share button will appear allowing you to get a public link to your story or share it directly to Facebook, LinkedIn, or Twitter. You can also send the story as a gift, transferring the ownership of your story to the recipient.
"Gift a Subscription" Feature
What is the 'Gift a Subscription' feature?
Gift a Storytailor subscription to spark a child's imagination and learning journey. This feature allows you to add credit to an existing Storyteller plan or start a new subscription, perfect for any child eager to embark on a journey of adventures.
Which plans can I gift a subscription to?
The gift subscription is exclusively available for the "Storyteller" plan at Storytailor.
Is the gifted subscription refundable?
No, all gifted subscriptions are non-refundable once purchased.
How many times can the gift code be used?
Each gift code can only be redeemed once. Make sure to apply it correctly to activate the subscription.
What if the recipient does not have a Storytailor account?
If the recipient does not have an account, they can apply the gift code at checkout. Simply click the "click here to redeem" button in the gift notification email to get started.
How does an existing user redeem a gifted subscription?
What if I already have a Storyteller plan?
How can I check the balance of my gifted subscription?
To check the balance of your gifted subscription, log in to your account, click on the menu icon in the navigation bar, and review your account details.
Pricing & Billing
Can I use Storytailor for free?
You sure can! We have a free version with basic features, but for the full magic, consider subscribing to our Storyteller plan.
What's the difference between the Free, Starter and Storyteller Plan?
The Free plan lets you dip your toes into the Storytailor world, the Starter plan let’s you try all of our story types, but the Storyteller Plan? That's your all-access pass to unlimited story generation and more.
What is the Storyteller Plan?
How much does the Storyteller Plan cost?
Visit our pricing page for the most up-to-date information on cost.
How do I upgrade to the Storyteller Plan?
Click your profile image, select "Upgrade", and let the new adventures begin.
What payment options do you accept?
We accept all major credit and debit cards.
I have a promo code. Where do I enter it?
Pop your promo code at the checkout page. Your discount will be applied right away.
Do you have a refund policy?
We do, and you can find all the details in our Terms of Service.
How can I check the balance of my gifted subscription?
To check the balance of your gifted subscription, log in to your account, click on the menu icon in the navigation bar, and review your account details.
Troubleshooting
I've spotted a mistake or inappropriate content from the AI. What do I do?
Oops, we apologize for that! Please report it to us at support@storytailor.com. We appreciate your help in keeping Storytailor safe and fun for everyone.
I'm having trouble logging in. What should I do?
Double-check your username and password. If you've forgotten your password, hit the 'Forgot password' button. If you're still stuck, reach out to our support team.
Why aren't I receiving emails from Storytailor?
Have a look in your spam or junk folder. If our emails aren't there, drop a line to support@storytailor.com and we'll sort it out.
I've found a bug. How can I report it?
Please let us know at support@storytailor.com. We appreciate your help in making Storytailor better!
Feedback & Support
I have some thoughts I want to share. How can I do that?
We love hearing from you! Share your thoughts with us at feedback@storytailor.com.
I need some help. How can I reach customer support?
We're here to help! Send us an email at support@storytailor.com.
Insights & Ethics
What is the technology behind Storytailor?
At Storytailor, we use a sophisticated artificial intelligence model, drawing on the capabilities of advanced language models, to create your stories. It's like having a hyper-creative assistant that takes your ideas and spins them into one-of-a-kind tales. We're here to enhance your imagination and make storytelling accessible to everyone, not to replace you, authors or illustrators.
Are the stories based on some archetypal stories and fables?
Not directly, but we do pull inspiration from those universal themes and structures often found in children's literature. Our CEO, JQ Sirls, along with our seasoned professionals, guide our AI like master storytellers, crafting narratives that both kids and adults will love. This collaboration between human expertise and AI capabilities creates a unique storytelling experience that goes beyond what one could achieve with a generic AI platform.
Are you trying to replacing artists and writers with AI?
No, we’re not here to replace artists and writers—our mission is to fill a different need. Storytailor offers a unique approach to storytelling, helping children in the moment they need it most. Our platform creates personalized stories that address a child’s specific feelings, ideas, imagination, fears, and anxieties right when they are experiencing them.
Whether it’s handling a tough day at school, a sudden bout of anxiety, or a burst of creative energy, Storytailor is designed to provide a custom-tailored story that resonates deeply in that very moment.
While traditional children’s literature plays an essential role in fostering imagination and storytelling, Storytailor operates in a different category altogether. We focus on real-time, personalized storytelling, with each story crafted specifically for the child’s current emotional needs or creative ideas. This allows for an interactive and empathetic response to their immediate situation.
We are not competitors to artists and writers, but rather, we offer a tool that provides children with personalized emotional support and creative expression. By doing so, we complement the broader world of children’s literature with a new, responsive format tailored to the unique experiences of each child the moment they experience them.
Whether it’s handling a tough day at school, a sudden bout of anxiety, or a burst of creative energy, Storytailor is designed to provide a custom-tailored story that resonates deeply in that very moment.
While traditional children’s literature plays an essential role in fostering imagination and storytelling, Storytailor operates in a different category altogether. We focus on real-time, personalized storytelling, with each story crafted specifically for the child’s current emotional needs or creative ideas. This allows for an interactive and empathetic response to their immediate situation.
We are not competitors to artists and writers, but rather, we offer a tool that provides children with personalized emotional support and creative expression. By doing so, we complement the broader world of children’s literature with a new, responsive format tailored to the unique experiences of each child the moment they experience them.
Legal & Compliance
Can I use my stories commercially?
Yes, you can. However, legal considerations may apply to the commercial use of AI-generated stories and art. This includes any use of copyrighted characters or intellectual property within your stories. If your story contains elements of copyrighted characters or IP, these should be intended for personal enjoyment and not commercial use. We encourage you to involve human authors and illustrators, and to seek legal counsel before proceeding. For a more detailed discussion on copyright and AI-generated content, visit our Deep Dive into Storytailor's Copyright FAQs.
Are there any age restrictions for using Storytailor?
Storytailor is designed for children aged 3-8+, providing personalized stories that adapt to their emotions and imaginations. While the platform is tailored to young children, parents or guardians are encouraged to be involved, especially for younger children, to help guide the experience.
For privacy and safety reasons, users must be at least 13 years old to create an account on Storytailor, in compliance with digital safety standards like COPPA (Children’s Online Privacy Protection Act). This ensures that only individuals who are legally allowed to provide personal information can create and manage accounts. However, parents can use Storytailor on behalf of younger children to ensure a safe and engaging experience.
In short, the platform is built with young children in mind, but the account creation process requires users to be 13 or older.
For privacy and safety reasons, users must be at least 13 years old to create an account on Storytailor, in compliance with digital safety standards like COPPA (Children’s Online Privacy Protection Act). This ensures that only individuals who are legally allowed to provide personal information can create and manage accounts. However, parents can use Storytailor on behalf of younger children to ensure a safe and engaging experience.
In short, the platform is built with young children in mind, but the account creation process requires users to be 13 or older.
What happens if I find someone else is infringing on my stories?
If you find that someone is infringing on your Storytailor-generated stories, the legal situation becomes complex due to the evolving nature of AI-generated content and international copyright laws. According to current U.S. regulations, only human-authored works are protected by copyright, which means that any parts of a story generated solely by AI without meaningful human input cannot be copyrighted.
However, if your story includes original human-authored content in combination with AI-generated elements, the human-created portions may still qualify for protection. The U.S. Copyright Office emphasizes that human authorship must play a significant role for copyright to apply. In such cases, you could claim protection over the portions you have authored, but AI-generated elements would remain unprotected .
Given Storytailor’s international reach, it’s crucial to note that copyright laws vary by country. For example, some jurisdictions may take a different stance on AI-generated content, so it’s important to consult legal experts in your specific region to understand the local legal context. If you suspect someone is infringing on your story, seek legal counsel familiar with both AI and copyright law in your jurisdiction for guidance.
Additionally, for more detailed insights into navigating copyright for AI-generated content, you can refer to the U.S. Copyright Office and other local legal bodies for updated guidance on this evolving area.
However, if your story includes original human-authored content in combination with AI-generated elements, the human-created portions may still qualify for protection. The U.S. Copyright Office emphasizes that human authorship must play a significant role for copyright to apply. In such cases, you could claim protection over the portions you have authored, but AI-generated elements would remain unprotected .
Given Storytailor’s international reach, it’s crucial to note that copyright laws vary by country. For example, some jurisdictions may take a different stance on AI-generated content, so it’s important to consult legal experts in your specific region to understand the local legal context. If you suspect someone is infringing on your story, seek legal counsel familiar with both AI and copyright law in your jurisdiction for guidance.
Additionally, for more detailed insights into navigating copyright for AI-generated content, you can refer to the U.S. Copyright Office and other local legal bodies for updated guidance on this evolving area.
How does Storytailor use machine learning and AI?
How does Storytailor use machine learning and AI?
You retain the rights to the stories you create on Storytailor. Once a story is generated, it belongs to you, and you’re free to use it for personal enjoyment or sharing with others. However, it’s important to note that any parts of the story that are generated solely by AI may not be eligible for copyright protection under current laws. If you’re planning to use your stories commercially, we recommend consulting legal counsel to ensure your work meets the legal requirements for copyright.
Additionally, by using Storytailor, you grant us a license to use your story for platform improvement and promotional purposes, but we do not claim ownership of the story itself. You always maintain control over how and where you share your content.
Additionally, by using Storytailor, you grant us a license to use your story for platform improvement and promotional purposes, but we do not claim ownership of the story itself. You always maintain control over how and where you share your content.
What are your guidelines on user conduct and prohibitions?
Please be respectful, considerate, and legal. We don't allow explicit, inappropriate, or harmful content. Keep in mind that your stories might be read by children, so content should be age-appropriate. Please respect the rights of others, including copyright, privacy, and publicity rights. For more information, you can read our Storytailor Community Guidelines.
What is Storytailor's stance on copyright infringement?
Storytailor respects copyright laws and expects users to do the same. Unauthorized use of copyrighted properties in your stories is discouraged, and these should be intended for personal enjoyment and not for commercial use. Infringement of the rights of others, particularly in a public or commercial manner, may lead to termination of service access.
Can the AI generate stories using copyrighted characters or IP?
Yes, Storytailor’s AI can generate stories that may include references to copyrighted characters or intellectual property. However, when this occurs, a disclaimer is included in the story to clarify that the content is intended for personal use and not for commercial purposes. This is because AI-generated content using copyrighted material raises potential legal risks.
In many jurisdictions, like the U.S. and the EU, AI-generated works are not automatically protected by copyright, especially if they draw upon existing copyrighted materials for their training. Copyright protection is typically only granted to human-authored content. Therefore, any stories generated using IP or copyrighted characters should only be used for personal enjoyment and not for commercial purposes .
To avoid any legal complications, we recommend that users respect these guidelines, especially if they plan to share or distribute the stories. Storytailor aims to provide a safe and enjoyable platform for creating personalized stories, but we encourage users to be mindful of how they use AI-generated stories that reference copyrighted works.
In many jurisdictions, like the U.S. and the EU, AI-generated works are not automatically protected by copyright, especially if they draw upon existing copyrighted materials for their training. Copyright protection is typically only granted to human-authored content. Therefore, any stories generated using IP or copyrighted characters should only be used for personal enjoyment and not for commercial purposes .
To avoid any legal complications, we recommend that users respect these guidelines, especially if they plan to share or distribute the stories. Storytailor aims to provide a safe and enjoyable platform for creating personalized stories, but we encourage users to be mindful of how they use AI-generated stories that reference copyrighted works.
How does Storytailor handle data privacy and security?
How does Storytailor mitigate bias in its AI technology?
We are committed to ensuring that our AI technology is developed and used in a fair and unbiased manner. Regular audits and reviews are conducted to identify and address any biases in our system. By consistently evaluating our AI, we ensure that the stories generated are inclusive and representative of diverse experiences. Additionally, we provide customization options to further personalize stories, allowing users to create content that reflects their values and unique perspectives. Our objective is to offer a neutral platform that inspires creativity while minimizing bias in storytelling.